Client Satisfaction
Employee Satisfaction
Monthly Attrition
Client Testimonials
Our Solutions
How We Help Partners Thrive
ClearSource operates as a true extension of the brands we serve. We exceed expectations because our team understands the value of collaboration and discretionary effort in BPO Customer Service.
Why ClearSource
People
Many call center outsourcing companies talk about the importance of culture, but few live up to the hype. ClearSource lives and breathes its Core Values because our founders will have it no other way. We believe in being the very best at what we do. That’s why we go to extraordinary lengths to recruit top talent, provide in-depth training and empower our team to resolve issues during the first interaction.
Quality
At ClearSource, The Exceptional Customer Experience meets these criteria:
The issue is resolved upon first contact.
The customer’s emotional connection with your company is enhanced.
The time and effort required of the customer are minimized.
CSCX Blog
Our Core Values
If you visit a ClearSource location and ask a group of employees to name a favorite Core Value, you will probably get many different answers. Happy and Healthy is a popular choice and so is Humble Courage. Everyone learns to put the Customer First and that Personal Accountability matters. Our team understands the importance of staying Hungry in the quest to do great things every day. ClearSource doesn’t just list its core values in an employee handbook and leave it at that – we embrace our values and base every decision on them. In fact, our employees exemplify our core values during every customer interaction:
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Customer First
We share an intense passion for creating an exceptional customer experience.
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Humble Courage
Be brave enough to seek, deliver, and accept feedback.
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Personal Accountability
Commit to do the right thing and do it.
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Hungry
Do your best every day to make great things happen.
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Happy and Healthy
Choose well, live well.
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Customer First
We share an intense passion for creating an exceptional customer experience.
-
Humble Courage
Be brave enough to seek, deliver, and accept feedback.
-
Personal Accountability
Commit to do the right thing and do it.
-
Hungry
Do your best every day to make great things happen.
-
Happy and Healthy
Choose well, live well.
-
Customer First
We share an intense passion for creating an exceptional customer experience.
-
Humble Courage
Be brave enough to seek, deliver, and accept feedback.
-
Personal Accountability
Commit to do the right thing and do it.
-
Hungry
Do your best every day to make great things happen.
-
Happy and Healthy
Choose well, live well.
-
Customer First
We share an intense passion for creating an exceptional customer experience.
-
Humble Courage
Be brave enough to seek, deliver, and accept feedback.
-
Personal Accountability
Commit to do the right thing and do it.
-
Hungry
Do your best every day to make great things happen.
-
Happy and Healthy
Choose well, live well.
CONTACT
Connect With Us
Let’s forge a partnership!