Health & Wellness Customer Support Outsourcing
If there is one thing we have learned since 2007, it is that customers who invest to have the very best expect Exceptional Customer Experience at every touchpoint. From smoking that first brisket on a new wood-fired grill, to soaking in your new luxury hot tub, everything should exceed expectations. That’s why ClearSource is here, to earn customers for life one interaction at a time. Our lifestyle partners depend on us to be a true extension of their brands. That means being an expert on everything they offer and do. We start by hiring the right people. Candidates must have an affinity for the brand and walk the walk, so to speak. We then provide immersive, hands-on training that empowers our agents to solve problems during the first interaction. Product labs are part of the solution so our agents have first-hand experience, too. We work closely with our partners to perfect the Customer Journey and understand that small details matter. Add it all up, and ClearSource provides “wow” customer experience for customers who expect and more importantly, deserve it. In the end, we believe the measure of a CX company is what their partners have to say about them:
Corey L. Savory-Venzke
VP, Customer Experience & Service, Traeger
I trust ClearSource with our business as if they are part of our company. Their passion for our brand and our customers is clear and when issues arise, their entire team – from front line to senior management – are there with us to identify the root cause, share insights on things we can do better, as well as take ownership for getting the service experience back on track. I couldn’t ask for a better extension to our Traeger team.
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