3 Ways to Create an Accountability Culture
Have you ever noticed how inexperienced and unsuccessful leaders tend to wield accountability like a weapon? Perhaps comments like these sound familiar: “If John isn’t
July 21, 2017
Expert thinking on BPO, call center strategy, AI, outsourcing trends, and everything it takes to deliver world-class customer service.
Have you ever noticed how inexperienced and unsuccessful leaders tend to wield accountability like a weapon? Perhaps comments like these sound familiar: “If John isn’t
Currently, ClearSource leaders are undergoing a series of trainings to help them best capture the company vision and to enable optimal performance within their respective
My business partner has a favorite question he likes to ask when interviewing someone for a role with our company. “Tell me about a time
She was my first interview today, but in the preceding 30 days I’ve probably conducted close to 75. When you’re managing the operations of a
ClearSource family, I want to talk to you about our first core value: Customer First. I’d like you to think to yourself, “Who are MY
We hear a lot about company cultures these days. Zappos has a great culture, while often Amazon gets a bad rap. But what exactly makes a