Collaboration Is Key: Understanding the Entire Customer Journey

There are five steps in a customer’s buying journey — awareness, consideration, purchase, retention, and advocacy.

At ClearSource, we collaborate with each client to understand their unique CX goals and processes so we can develop a custom BPO solution that works.

We don’t take a big-box cookie-cutter approach, because we are committed to functioning as a true extension of each client’s unique brand.