The Clear Difference:
A Partner Who Shares Your Values
Outsourcing shouldn’t mean sacrificing customer experience. You need a team that doesn’t just handle tasks but delivers exceptional service—every interaction, every time.
At ClearSource, our core values aren’t just words — they’re the foundation for serving your customers and representing your brand. We believe that great things happen when you put customers first, empower your team, and demand excellence.
See how our values translate into world-class customer experiences.
Watch our leadership team share why these values matter—to us, to our employees, and most importantly, to you.
Core Values
Customer First
We're Obsessed With Experience
Your customers don’t just want a quick resolution—they want to feel valued. That’s why we go beyond answering questions or solving problems. We create genuine connections that keep customers coming back.
What this means for you:
A team that treats your customers like their own—delivering standout service every time.
Watch how we turn customer obsession into real results.
Humble Courage
Growth Happens Through Feedback
The best teams don’t just accept feedback—they seek it, embrace it, and act on it. At ClearSource, we encourage brave conversations that drive continuous improvement.
What this means for you:
A proactive team that listens, adapts, and evolves to serve your customers better.
Hear why feedback fuels our culture of excellence.
Personal Accountability
We Own It, Every Time
Excellent service isn’t just about showing up—it’s about taking full responsibility for every interaction. Our team commits to doing the right thing, even when no one is watching.
What this means for you:
A team you can trust—one that’s fully committed to delivering results with integrity.
See how accountability sets us apart.
Hungry
Relentlessly Pursuing Excellence
We don’t believe in “good enough.” Every day, our team is ready to learn, improve, and push boundaries to make great things happen.
What this means for you:
A team that’s always striving to deliver better experiences, smarter solutions, and stronger results.
Discover how our hunger for excellence benefits you.
Happy & Healthy
Strong Teams Create Stronger Outcomes
A team that’s engaged, energized, and supported performs better—plain and simple. We invest in the happiness and well-being of our employees because when they thrive, your customers do too.
What this means for you:
A high-performing, motivated team that brings positivity and energy to every customer interaction.
See why our culture of well-being leads to better service.
Customer Success Spotlights
When one of the largest home warranty companies in the U.S. faced rising call volumes and the need to control costs, they turned to ClearSource. Guided by our Customer First approach, we launched a pilot program focused on quality, efficiency, and personalized support.
By recruiting top talent to match client standards, providing positive agent coaching, and prioritizing first-call resolution, we helped improve service while reducing costs. The results? A 19% boost in productivity, an 11% increase in CSAT, and $1.9M in cost savings—all while scaling from just 5 agents to over 150.
Life at ClearSource
At ClearSource, we believe that strong teams create stronger outcomes. That’s why we invest in engagement activities—whether it’s our year-end celebrations, monthly events, or community outreach programs—to keep our team energized, connected, and fulfilled.
Through these initiatives, we foster a Happy & Healthy culture where our people feel valued and motivated. When our employees thrive, they bring that same positivity and energy to every customer interaction.
Testimonials
Working at ClearSource has been an incredible experience. From day one, I felt welcomed and supported by my team and the entire organization.
What truly sets ClearSource apart is its commitment to its core values, especially the emphasis on being Happy and Healthy.
This focus on overall well-being makes ClearSource a genuinely exceptional place to work. I’m proud to be a part of the ClearSource team.
Team Leader