Support That Keeps Players in the Game
Comprehensive Gaming & Streaming Solutions
When your servers crash during a tournament or a streamer’s broadcast cuts out mid-session, every second counts. Your community expects instant, knowledgeable support from people who understand their world.
ClearSource delivers support that matches the pace of gaming and streaming. Our teams don’t just know your platform—they live and breathe the culture, speaking fluently in everything from frame rates to subscription tiers.
Key Consumer Services
Real-Time Player & Viewer Support
Lightning-fast help for login issues, crashes, buffering, and bugs—across chat, voice, and social. Because rage-quitting shouldn’t be about support wait times.
Account & Access Management
Password resets, 2FA issues, suspensions, and profile problems get resolved quickly to keep players connected and subscriptions active.
Billing & Subscription Excellence
Handle renewals, cancellations, payment errors, and refunds with transparency that builds trust and reduces churn.
Technical Expertise That Goes Deep
- Tier 1: Quick fixes for common issues
- Tier 2: Complex platform and software problems
- Tier 3: Deep technical investigations and escalations.
Community Protection
Intelligent moderation that maintains safe spaces while respecting your community’s unique culture.
Launch & Event Scaling
Go from normal to massive overnight. We scale instantly for game launches, major updates, and streaming events.
Why Partner with ClearSource?
Support That Speaks Your Language
Our hiring process finds genuine gamers and streamers. They don’t need scripts to understand DPS, FPS, or why that cosmetic skin matters to your players.
Always On, Always Ready
Your global community never sleeps—neither do we. Accurate 24/7/365 coverage means help is always one click away.
Technical Depth That Matches Your Platform
From connectivity troubleshooting to complex backend issues, our tiered support ensures every problem finds the right expert fast.
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ClearSource Experience
- Customizable solutions: We tailor timelines and pricing to fit your specific needs.
- Dedicated teams: Our team adapts to your unique workflow for seamless integration.
- 24/7 support: We offer around-the-clock assistance for your peace of mind.
- Complimentary on-site consultations: We provide expert advice at no additional cost.
- Scalable support: Our services grow alongside your needs.