Top-Tier Offshore Talent, Fully Supported.
Scale Smarter, Save More.
Managed staff augmentation that costs 40-60% less than a fully-loaded U.S. hire — with attrition absorbed.
THE CONVERSION DRIVER
The $65K hire cost $92K.
Salary is the cheapest line on the invoice. Once you stack payroll tax, benefits, equipment and replacement risk, the in-house U.S. seat lands 40% above the headline number — every time.
THE CATEGORY
Not a freelancer. Not a 30-seat BPO.
A managed pro that is officially yours.
Not a freelancer
Vetted (1 in 10 applicants make the cut), paid above the local market median, supervised every day. Does not disappear when you log off.
Not a 30-seat enterprise BPO
1 to 9 seats per engagement. No 30-seat minimum, no RFP, no procurement gauntlet. Founder-grade attention from day one.
Managed staff augmentation
We align on your requirements, Recruit the ideal candidate, Turn your training into an effective 90-day onboarding, and provide the resources for you to manage your new employee to success. We cover the overhead, equipment and local HR.
THREE FORCES
Why now — the squeeze SMBs cannot wait out.
The SMB that delays this decision chooses one of three losing paths: overspend, under-quality, or under-compliance.
FORCE 01
Loaded cost keeps climbing
The average $65K U.S. hire now costs $92K all-in. Payroll tax, benefits and onboarding alone add 40% to the sticker price.
FORCE 02
AI ate the data-entry layer
The cheap VA work is now table-stakes for GPT-class tools. Value shifted to judgment, continuity and managed delivery — exactly what Small Teams sells.
FORCE 03
Compliance pressure is here
Finance, healthcare and legal work demand documented security postures. Small Teams operates inside ClearSource’s 17-year compliance perimeter — freelancers do not.
THE SIX STEP PROCESS
From brief to top-3 in three weeks. Published process, no surprises.
We tell you exactly what happens, when. Then we hold ourselves to it.
Brief
Share the role, seniority and day-to-day. 20-minute call, no slide deck.
Market-Rate Pricing
Whether you need advanced forms, interactive elements, or dynamic content, our custom modules have got you covered.
Transparent Terms
Written contract on first read. Month-to-month, no minimums.
Talent Acquisition
Sourcing, screening, technical assessment, English-fluency and culture fit.
Top-3 Shortlist
Three weeks after brief. You interview, you decide. Replace if none feels right.
Contract & Seat Live
Sign, onboard, supervise — your seat is staffed and replaceable from day one.
THE TRACK RECORD
19 years of operator credibility behind every Small Teams seat
19 yrs
of operator track record. Founded 2007 in Salt Lake City.
3,000+
advisors across 5 delivery geographies.
97%
CSAT — attrition under 50%, a third of the industry average.
4.2 /5
Glassdoor rating — 89% CEO approval (Rob Goeller).
CLIENT TESTIMONIALS
The Companies that decided ClearSource was worth it.
I trust ClearSource with our business as if they are part of our company. Their passion for our brand and our customers is clear and when issues arise, their entire team -from front line to senior management – are there with us to identify the root cause, share insights on things we can do better, as well as take ownership for getting the service experience back on track. I couldn’t ask for a better extension to our Traeger team.
Corey L. Savory-Venzke
VP Customer Experience, Traeger Grills
What started off with a plan to work with them for a couple months has turned into a long-term solution with which we are very happy and impressed with. From the first interactions with ClearSource, they have made us feel very important to them. Each interaction has been very personable and professional. Starting with about 20 agents and quickly scaling up to 100+ has been seamless. Their attention to quality and detail is exceptional.
VP Operations
Healthcare partner — 11-year client
ClearSource has been a fantastic partner who we consider as part of our company family. We are able to make strategic decisions because ClearSource has a big variety of services and a proven track record of excellence. We could not be happier with our partnership.
James Nielsen
VP Operations, Project Solar
FAQs
The four questions we get every discovery call.
Short answers. Ask the long version on the call.
No — because we are not a VA platform. Every Small Teams seat has a supervisor, a documented coverage plan, paid PTO, and a replacement bench staffed in advance. If your seat goes down, your work does not.
No. We hire 1 in 10 applicants and pay close to double the local market median. That is why our attrition is under 50% — about a third of the industry average. The cost of a managed seat is what buys you the difference.
No. Our minimum engagement is one seat — not 30. There is no RFP, no procurement gauntlet, no 12-month commitment. You scope a role, we shortlist three candidates, you decide.
Every Small Teams seat operates inside ClearSource’s 17-year compliance perimeter — documented security posture, controlled equipment, audited workspaces. We have served a healthcare client for 11 years inside that perimeter.
Send us the role. Top-3 shortlist three weeks later.
We come back within 24 hours with the all-in monthly price for your role. No commitment, no fully-loaded math required from you.
- 20-minute scoping call this week
- 72-hour all-in pricing turnaround
- Top-3 candidate shortlist in 3 weeks
- First seat live the week after