Modern Patient Care: Customer Support in Healthcare
Updated on October 17, 2024 Receiving care as a patient is more accessible than ever, and 88% of healthcare patients today schedule their appointments by
March 1, 2024
Updated on October 17, 2024 Receiving care as a patient is more accessible than ever, and 88% of healthcare patients today schedule their appointments by
Andrew Hill — Chief Innovation Officer at ClearSource — explains how generative AI transforms knowledge management in healthcare. This technology equips non-licensed staff with the
At ClearSource, we take immense pride in helping our partners upgrade their operations. Our collaboration with a leading home warranty firm is a perfect example
Updated on October 29, 2024 The World Health Organization (WHO) highlights the value of resilience in healthcare systems. But how do you enhance healthcare resilience
Updated on October 8, 2024 Healthcare is more than a profession—it’s a calling that requires compassion, communication, and, most importantly, emotional intelligence. A study found
Updated on October 1, 2024 Healthcare organizations (HCOs) are having a difficult time in 2024. A 2023 report from Definitive Healthcare says that many US
Updated on October 10, 2024 Put yourself in a patient’s shoes. Dealing with a medical condition isn’t easy and can be life-changing. It can also
Updated on October 3, 2024 The US healthcare industry is more significant than ever. National health expenditure projections say the US healthcare market will reach
The key to customer success lies in empowering agents with the right tools and knowledge. A knowledgeable agent who’s comfortable with both the needs of
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