Renewable Energy & Solar Call Center Outsourcing Services

Ensuring a sustainable future, one exceptional service at a time!

No one else in the customer service industry provides better support services for the solar industry. From sales support to engineering, to customer care, we support the entire customer journey. We are committed to taking the hassle out of the back-office functions relating to getting solar and other renewables installed. We want you to focus on what you do best, which is selling and installing solar. Let us worry about processing all the paperwork and making sure you and your clients have a seamless customer experience. In addition to our knowledge of generating PV plan documents and running PV proposals, we can help with our extensive knowledge of AHJ, Utility, and solar contract processes.

The Whole Package For Solar Companies

Solar companies need a support system for their processes, employees, and clients.

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ClearSource prepares price estimates for sales staff in the field, designs solar installations, and handles customer support after the sale.
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ClearSource is the only BPO providing this depth of support to the renewable energy sector.
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There is no need to have internal engineers design installations because ClearSource has the expertise to do so, often at a fraction of the cost of an internal team.

While many solar companies only partner with a BPO for Custom Care, thought leaders are turning to ClearSource because we provide not only a clear advantage but the type of expertise that is earned by actually doing the work for many years.

ClearSource Experience

  • Customizable turn times and pricing
  • We can build a team that works exclusively with your design processes
  • 24-hour 7 days a week service
  • Onsite consulting offered at no extra cost
  • Ability to scale quickly to help you meet growing needs

Contact our sales representatives today to find out how we can help you improve your outsourced customer service experience.

How ClearSource BPO Helps The Solar Industry

We are purpose built to be your one-stop shop for all solar support. Here’s how we do it:

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Sales Representative Support

While your sales representatives are knocking on doors and explaining your product to potential customers, we’ll instantly draft proposals that streamline the sales process. We also have engineers who design solar installations in real time, a resource your sales team can use to drive home the value of solar to leads.

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Project Management For Installation

Once the sale is made and it’s time to install, you won’t have to hire project managers to oversee installations. Our project managers ensure your installation team knows where to go and what to do before they leave the shop. Our services include contract management, customer requests for system upgrades, and facilitating communication between the customer and your sales team.

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Post-sale Support

After the job is complete, ClearSource provides back-end customer support including billing, product troubleshooting, and managing expectations with respect to total cost of ownership and return on investment.

Lines of Business Served
  • PV Permit Design
  • PV Proposal Design
  • PV As-Built Drawings
  • PV AHJ Corrections
  • PV Electrical Diagram Design
  • Structural Stamp
  • Electrical Stamp
  • Contract Processing
  • Customer Usage Review
  • PV Site Survey Review
  • PV Utility
  •  Interconnection
  • Applications
  • PV System Financing
  • PV Rebate Processing
  • Sales Support
  • Customer Support
  • Site Survey (Select Markets)
  • O&M Services
  • Consulting Service
  • AHJ Database
  • PV Permit Design
  • PV Proposal Design
  • PV As-Built Drawings
  • PV AHJ Corrections
  • PV Electrical Diagram Design
  • Structural Stamp
  • Electrical Stamp
  • Contract Processing
  • Customer Usage Review
  • PV Site Survey Review
  • PV Utility
  • Interconnection
  • Applications
  • PV System Financing
  • PV Rebate Processing
  • Sales Support
  • Customer Support
  • Site Survey (Select Markets)
  • O&M Services
  • Consulting Service
  • AHJ Database

Testimonial

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James Nielsen
Renewable Energy Partner
VP of Operations at Project Solar

ClearSource has always felt like they are a part of our team. It has been refreshing to have a partner who is unmatched in their focus on driving quality and continual improvement. They have become a trusted partner and we look forward to continuing our relationship for years to come.

Get Started Today

Isn’t it time for your company to gain a competitive advantage by working with ClearSource? Send us a message today to find out how we can improve your business’s strategy.

CONTACT

Connect With Us

Let’s forge a partnership!

For a free consult with our Head of CX Design, fill out the form, call us
at 385-449-4155 or email CXsuperhero@clearsourcebpo.com.