Don't just find a job. Join a team that wins!
We build teams with intention, select the right people, develop real leaders, and create an environment where discretionary effort is the norm, not the exception.
How we build teams that actually win
Every ClearSource site runs on the same system. It’s not just a slogan, but an operational architecture that shows up in client scorecards every single week.
Find your place on a winning team
We’re growing across the Philippines, Costa Rica, South Africa, and remotely. Every role is an opportunity to be part of something that shows up on a scorecard.
Ideal Team Player Selection
We hire for the attributes that create great teammates; humble, hungry, and people-smart. Every new hire goes through AI-powered screening calibrated to this framework before reaching a human reviewer.
Top Grading for Leadership
90% of our leaders are promoted from within. We coach for specific metrics week over week, site by site. That leader proximity is why FCR moves 4 points in a single period.
Unleashing Discretionary Effort
No one required our agents to drop AHT 25 seconds in a single week. They did it because the environment makes ownership feel natural. That’s discretionary effort and it shows up on every scorecard.
Creating a Winning Environment
Agent Satisfaction at 91.7% isn’t a perk, it’s a business strategy. Teams that feel genuinely supported deliver the kind of customer experience that earns a client’s ‘Site of Excellence’ designation.
Our Core Values
Happy and Healthy
Choose well, live well.
Customer First
We share an intense passion for creating an exceptional customer experience.
Humble Courage
Be brave enough to seek, deliver, and accept feedback.
Personal Accountability
Commit to do the right thing and do it.
Hungry
Do your best every day to make great things happen.
Here are the Exceptional Benefits for You!
Competitive Salary
We offer market-competitive compensation packages that reward your skills and contributions.
Health Insurance
Comprehensive healthcare coverage for employees and their dependents.
Paid Time Off
Enjoy flexible time off to rest, recharge, and maintain a healthy work-life balance.
Career Growth Opportunities
Equal access to career advancement paths and leadership development programs.
Skills Development
Continuous learning programs and training resources to sharpen your expertise and grow your career.
Happy & Healthy Culture
Exciting engagement activities and a vibrant workplace designed around your growth and well-being.