Job Descriptions

Customer Service Representative

 

Starting at $13.50/hour with plenty of opportunities for increases! 

 

Are you tech-savvy and great at connecting with people to create the best customer experience they’ve ever had? Do you love grilling and baking? If not, are you willing to learn?

 

If this sounds like you, ClearSource would like to invite you to apply to join our team! We work with a celebrated manufacturer of wood pellet smoker grills. Our team of top-notch representatives assists customers with instructions, replacement parts, or just explaining how to cook the best ribs.

 

Job Type: Full-time, Part-time

 

Wage: $13.50 / hour

 

Where: 8871 Sandy Pkwy #150, Sandy, UT

 

Requirements 

  • Curious – you like to take things apart and find out how they work
  • Punctual and reliable
  • Able to work efficiently on a computer
  • Type a minimum of 40 WPM with minimal grammatical errors
  • Open availability – BBQ magic happens on evenings, weekends, and holidays!
  • Exceptional communication skills
  • 1-2 years customer service experience preferred, but not required
  • High school diploma or GED
  • Able to pass a background check and drug screening
  • Passion for cooking and barbecuing is a plus!
  • Love for adventure required when participating in our adventure trips

 

APPLY HERE

Work from Home – Customer Service Representative

Starting at $13.50/hour with plenty of opportunities for increases! 

 

This position is ONLY for UTAH residents.

 

Please note that there will be an on-site training in Sandy, Utah for 3 weeks. Work from home will apply once graduated from training.

 

Are you tech-savvy and great at connecting with people to create the best customer experience they’ve ever had? Do you love grilling and baking? If not, are you willing to learn?

 

If this sounds like you, ClearSource would like to invite you to apply to join our team! We work with a celebrated manufacturer of wood pellet smoker grills. Our team of top-notch representatives assists customers with instructions, replacement parts, or just explaining how to cook the best ribs.

 

Job Type: Full-time, Part-time

 

Wage: $13.50 / hour

 

Where: There will be an on-site training in Sandy, Utah for 3 weeks. Work from home will apply once graduated from training.

 

Requirements 

  • Curious – you like to take things apart and find out how they work
  • Punctual and reliable
  • Able to work efficiently on a computer
  • Type a minimum of 40 WPM with minimal grammatical errors
  • Open availability – BBQ magic happens on evenings, weekends, and holidays!
  • Exceptional communication skills
  • 1-2 years customer service experience preferred, but not required
  • High school diploma or GED
  • Able to pass a background check and drug screening
  • Schedules may require to work weekends
  • Passion for cooking and barbecuing is a plus!
  • Love for adventure required when participating in our adventure trips

 

Home Office Requirements

  • Noise-free, distraction-free home office in a separate room with a door that locks.
  • Internet Access
  • Minimum 5 Mbps download without packet loss or delay
  • Minimum 2.5 Mbps upload without packet loss or delay
  • Dial-up, satellite, and wireless connections are NOT permitted. * Internet connection must be a wired connection to your computer (wireless not permitted).
  • Anti-Virus Software, Anti-Spyware, & Firewall – current and regularly updated required
  • Windows 7 (64-bit) or newer
  • Dual Monitors strongly recommended
  • Webcam
  • Netbooks, Chromebooks, iPads, and other tablets do not meet the requirements.

 

VoIP USB Headset Requirements:

  • Headset packaging/instructions must state that product is made for using VoIP or Skype.
  • Gaming – headsets are not acceptable. * Must be a wired connection to your computer. Wireless connections are NOT permitted.
  • The headset must be a USB headset.
  • Headsets that plug into a headphone/mic jack or portable devices (3.5mm plug) are NOT acceptable.
  • Headset packaging must state that it has a noise-canceling microphone.

 

APPLY HERE

Work from Home – Technical Support Representative

Starting at $13.50/hour with plenty of opportunities for increases! 

 

This position is ONLY for UTAH residents.

 

Please note that there will be an on-site training in Sandy, Utah for 3 weeks. Work from home will apply once graduated from training.

 

Are you tech-savvy and great at connecting with people to create the best customer experience they’ve ever had? Do you love grilling and baking? If not, are you willing to learn?

 

If this sounds like you, ClearSource would like to invite you to apply to join our team! We work with a celebrated manufacturer of wood pellet smoker grills. Our team of top-notch representatives assists customers with instructions, replacement parts, or just explaining how to cook the best ribs.

 

Job Type: Full-time, Part-time

 

Wage: $13.50 / hour

 

Where: There will be an on-site training in Sandy, Utah for 3 weeks. Work from home will apply once graduated from training.

 

Requirements 

  • Curious – you like to take things apart and find out how they work
  • Punctual and reliable
  • Able to work efficiently on a computer
  • Type a minimum of 40 WPM with minimal grammatical errors
  • Open availability – BBQ magic happens on evenings, weekends, and holidays!
  • Exceptional communication skills
  • 1-2 years customer service experience preferred, but not required
  • High school diploma or GED
  • Able to pass a background check and drug screening
  • Schedules may require to work weekends
  • Passion for cooking and barbecuing is a plus!
  • Love for adventure required when participating in our adventure trips

 

Home Office Requirements

  • Noise-free, distraction-free home office in a separate room with a door that locks.
  • Internet Access
  • Minimum 5 Mbps download without packet loss or delay
  • Minimum 2.5 Mbps upload without packet loss or delay
  • Dial-up, satellite, and wireless connections are NOT permitted. * Internet connection must be a wired connection to your computer (wireless not permitted).
  • Anti-Virus Software, Anti-Spyware, & Firewall – current and regularly updated required
  • Windows 7 (64-bit) or newer
  • Dual Monitors strongly recommended
  • Webcam
  • Netbooks, Chromebooks, iPads, and other tablets do not meet the requirements.

 

VoIP USB Headset Requirements:

  • Headset packaging/instructions must state that product is made for using VoIP or Skype.
  • Gaming – headsets are not acceptable. * Must be a wired connection to your computer. Wireless connections are NOT permitted.
  • The headset must be a USB headset.
  • Headsets that plug into a headphone/mic jack or portable devices (3.5mm plug) are NOT acceptable.
  • Headset packaging must state that it has a noise-canceling microphone.

 

APPLY HERE

Amazing opportunity in an amazing company! 

 

Have you ever thought of working in a company that allows you to fulfill your dreams? At ClearSource you win points just for coming to work and getting good scores. Those points can be exchanged against concert tickets, outdoor activities, and much more. We are even planning a trip next year to South Asia! Where do YOU want to go? 

 

What is it like to work at ClearSource and what are the benefits? We made a few videos for you to answer that exact question. 

How is ClearSource different from every other call center? 

 

ClearSource is an award-winning customer experience provider. Our employees enjoy the freedom to do what is right for the customer on every call. As a Customer Support Technician, you’ll help us maintain our 97%+ customer satisfaction rating.

 

  • Comprehensive benefits package including medical, dental, vision, life insurance, supplemental insurance available to full-time employees during open enrollment
  • Paid holidays available to full-time employees
  • Paid time off, wage increases, and employee rewards program available to all employees. Learn more about our rewards program here
  • We love investing in our employees by promoting from within! 90% of our managers started as a customer service representative here.
  • Our leaders are focused on helping employees learn and grow – we want to help you achieve your goals, whatever they may be.
  • Leadership programs are available for those who want a fast-track to leadership opportunities.
  • Casual environment and dress code.

APPLY HERE