Leadership

03 Aug

Posted in Leadership

This past Friday ClearSource reviewed successes from Q2 and discussed Q3 strategy at the company’s headquarters in Sandy, UT.  Following tradition, ClearSource CEO Rob Goeller delivered the State of the Company Address which highlights opportunities, challenges, and overall strategy for the growing organization.  Goeller identified...

21 Jul

Posted in Culture, Leadership

Have you ever noticed how inexperienced and unsuccessful leaders tend to wield accountability like a weapon? Perhaps comments like these sound familiar: “If John isn’t meeting your expectations then you need to hold him accountable” or “if you don’t hit the sales target this month,...

13 Jul

Posted in Culture, Leadership

Currently, ClearSource leaders are undergoing a series of trainings to help them best capture the company vision and to enable optimal performance within their respective jobs.  These trainings, led by ClearSource Chief Customer Officer Nate Spears, are quickly becoming a staple of the company's culture as...

01 Jun

Posted in Leadership

It was 2002, and during the preceding months I had worked my way up from an inbound customer service agent, to a team lead of 4, to supervising the company's 2000+ telecommunication accounts within the United Kingdom.  The company was thriving, even during a challenging...

31 Mar

Posted in Leadership

This past week ClearSource held a Leadership Training at ClearSource headquarters in Sandy, UT.  Nearly the entire leadership team, including program managers, team leaders, quality assurance, and executives joined for the meeting where a wealth of information and best practices were presented by ClearSource co-founder...