Author: Rob Goeller

Pleasant Grove, Utah – ClearSource today announced the opening of its newest office space located at 2168 W Grove Parkway, in Pleasant Grove, Utah.  ClearSource now occupies the 2nd floor of the recently opened building, spanning over 60,000 square feet and incorporating progressive design elements into...

This past Friday ClearSource reviewed successes from Q2 and discussed Q3 strategy at the company’s headquarters in Sandy, UT.  Following tradition, ClearSource CEO Rob Goeller delivered the State of the Company Address which highlights opportunities, challenges, and overall strategy for the growing organization.  Goeller identified...

Currently, ClearSource leaders are undergoing a series of trainings to help them best capture the company vision and to enable optimal performance within their respective jobs.  These trainings, led by ClearSource Chief Customer Officer Nate Spears, are quickly becoming a staple of the company's culture as...

She was my first interview today, but in the preceding 30 days I’ve probably conducted close to 75.  When you’re managing the operations of a growing, award-winning BPO, these types of tasks are simply a part of the daily equation.  Not all customer service agents...

It was 2002, and during the preceding months I had worked my way up from an inbound customer service agent, to a team lead of 4, to supervising the company's 2000+ telecommunication accounts within the United Kingdom.  The company was thriving, even during a challenging...